Shipping policy
Shipping Conditions:
The goods are shipped and handled within 1-3 business days of request.
If this time frame can not be met, you will be offered a discount/refund/option of your choice.Some good are offered by listing buyees and third party purveyors, for these specific items, shipping may take a little longer. All direct from The Poke Mart items are shipped by priority mail 1-3 day delivery.
All shipping is done with tracking and is provided automatically after order is shipped or immediately upon request if needed before package drop off at carrier.
Store Policy
We take care of our customers. No exceptions. However order cancellations after the shipping has started are not possible and orders that are cancelled after more than 24 hours are subject to a cancellation fee of 10%.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@thepokemart.com